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Trainings at Bell & Bell

Quality

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INDICATORS OF THE QUALITY MANAGEMENT SYSTEM, SAFETY AND HEALTH AT WORK, ENVIRONMENT

Identification of key or process indicators, metrics, indicator management for effective measurement and monitoring

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Iso 9001

You will be able to know the Definitions, Scope, Applicability, in general know all the requirements of this standard to start its implementation.

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Customer satisfaction / Customer service

Develop skills, attitudes and apply best quality care practices to serve the needs and motivations of the client.

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Control of documents and records

You will learn to Code documents by area, Reviews or amendments, Maintenance, Update, File and Control of documents

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5's

You will be able to improve order and cleanliness by following a methodology that allows you to carry out conscious actions on the part of your collaborators.

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iso 17025

You will be able to know the Definitions, Scope, Applicability, in a general way, know all the requirements of this standard to start its implementation.

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